Monica Usage Policy
Effective date: December 1, 2025
Our usage policy (the "Usage Policy") applies to all:
· Our Services, including Monica,
· Users of our Services, including individuals, organizations, and businesses,
· content generated, shared, or accessed through our Services, and
· interactions and activities conducted on or through the Services.
To maximize innovation and creativity, we believe you should have the flexibility to use our Services as you see fit, so long as you comply with the law, this Usage Policy, and do not harm yourself or others. Our goal is to make technology more accessible and showcase how AI enables greater access to knowledge.
When using any of our Services, these rules apply:
1. Comply with applicable law
When using the Services, you must comply with applicable law. As such, you shall not, for example:
1.1. Compromise the privacy or identity of others, including unauthorized access to computer systems or networks, including deception and social engineering; violating anyone's privacy rights, such as sharing personal information without consent or a legal basis; abusing, collecting, soliciting, or unauthorized acquisition of personal information; or impersonating humans by presenting results as human-generated content.
1.2. Engage in regulated activity without complying with applicable regulations.
1.3. Promote or engage in any illegal activity, including the exploitation or harm of children (including creating, distributing, or promoting Child Sexual Abuse Material ("CSAM"): we will report all actual or suspected CSAM to the relevant law enforcement authorities and will terminate your access; facilitating human trafficking, sexual extortion, or any form of exploitation involving minors; facilitating grooming of minors, including generating content intended to impersonate minors; depicting or promoting any form of child abuse; advocating or promoting pedophilic relationships; or sexualizing minors) and the development or distribution of illegal substances, goods, or services.
1.4. Use subliminal, manipulative, or deceptive techniques (beyond a person's consciousness) that distort a person's behavior in a manner that they are unable to make informed decisions in a way that is likely to cause harm.
1.5. Exploit any vulnerabilities related to age, disability, or socio-economic circumstances in a way that is likely to cause harm.
1.6. Evaluate or classify individuals based on their social behavior or personal characteristics (including social scoring or predictive profiling) leading to detrimental or unfavorable treatment.
1.7. Assess or predict the risk of an individual committing a criminal offense based solely on profiling an individual or on assessing their personality traits.
1.8. Create or expand facial recognition databases through the untargeted scraping of facial images from the internet or CCTV footage.
1.9. Infer an individual's emotions in the workplace and educational settings, except when necessary for medical or safety reasons.
1.10. Categorize individuals based on their biometric data to deduce or infer sensitive attributes such as their race, political opinions, trade union membership, religious or philosophical beliefs, sex life or sexual orientation.
1.11. Conduct real-time remote biometric identification in publicly accessible spaces for law enforcement purposes.
2. Do not engage in "high-risk" AI practices
You shall not use the Services to develop, deploy, operate, or in any way facilitate any "high-risk" AI practice without or explicit written approval (if you want to use the Services for such "high-risk" AI practices, please reach out to contact@monica.im to discuss the specific conditions for obtaining approval). This explicitly includes, but is not limited to, practices defined as "high-risk" under applicable law. As such, you shall not make high-stakes automated decisions in domains that affect an individual's safety, rights or well-being. Examples of such "high-risk" AI practices include:
2.1. safety components of products or products classified as "high-risk" AI systems under applicable law;
2.2. biometric identification and categorization of natural persons;
2.3. management and operation of critical infrastructure, including road traffic and the supply of water, gas, heating, and electricity;
2.4. education and vocational training, including to determine access to educational and vocational training institutions and evaluating learning outcomes or performance in educational or vocational training institutions;
2.5. employment, workers management and access to self-employment, including use cases related to individual employment decisions, resume screening, recruitment tools;
2.6. access to and enjoyment of essential private services and public services, including creditworthiness, credit scoring, housing and insurance;
2.7. law enforcement, including making decisions for criminal justice applications, tracking an individual's physical location, emotional state, or communications without consent, or analyzing or identifying specific content for censorship purposes on behalf of governmental organizations;
2.8. media or professional journalism, including the use of our Services to automatically generate content published for external consumption;
2.9. migration, asylum and border control management; or
2.10. administration of justice and democratic processes.
3. Do not engage in self-harm
You shall not use the Services to generate content that promotes, encourages, or provides instructions for self-harm or suicide. This includes, for example:
3.1. Graphic depictions of self-harm,
3.2. Detailed descriptions of self-harm methods, or
3.3. Encouragement of others to engage in self-harm or suicidal behavior.
4. Do not engage in violence and threats
You shall not use the Services to conduct or generate any activity or content that promotes, incites, threatens, or glorifies violence. This includes, for example, threats of physical harm or glorification of violent acts or terrorism. You shall also not use the Services to develop or use weapons, explosives, hazardous materials, or other systems intended to cause harm, or engage in any illegal activities, such as using, obtaining, or exchanging illegal and controlled substances, injure others or destroy property, or engage in unauthorized activities that violate the security of any Services or system.
5. Do not engage in hate and discrimination
You shall not use the Services to promote hate, discrimination, or harassment, including generating any content that promotes, incites, glorifies, or celebrates: hate or discrimination based on an individual's race, gender, ethnicity, religion, nationality, sexual orientation, disability status, or caste or any other identity characteristic; harassing language towards any target; or the suffering or humiliation of others. inciting, promoting, or advocating violent extremism, terrorism, or hateful conduct; expressing support for organizations or individuals associated with violent extremism, terrorism, or hateful conduct; or promoting or advocating violence or intimidation against individuals, groups, animals, or property.
6. Do not engage in fraud, scams, abuse or predatory behaviors
You shall not use the Services to engage in any form of fraudulent activity, scams abuse or predatory behaviors. This includes, for example: impersonation; misrepresentation of facts and data; facilitating forgery, acquisition, or distribution of counterfeit or illegally obtained goods; facilitating or promoting the generation or distribution of spam; or generating content for fraudulent activities, schemes, financial scams, phishing, or malware.
7. Do not engage in misinformation
You shall not use the Services to generate content that is deliberately misleading, false, or intended to deceive others. This includes, for example: spreading false information about current events, health, science, or that undermines the integrity of a civic or political process; promoting conspiracy theories that can cause harm; or misinformation that targets protected groups.
8. Do not repurpose or distribute Output from the Services to harm others
You shall not share Output from the Services for example to defraud, scam, spam, mislead, bully, harass, shame, insult, intimidate, defame, discriminate based on protected attributes; sexualize children; promote violence, hatred or the suffering of others; promote unhealthy or unattainable body images or beauty standard; coordinating harassment or intimidation against individuals or groups; generate content depicting sexual violence; or generate content depicting animal cruelty.
9. Do not engage in political activity or election interference
You shall not engage in political activity or election interference, including advocating or supporting specific political candidates, parties, issues, or positions; engaging in political lobbying to actively influence decisions of government officials, legislators, or regulatory bodies; or inciting, glorifying, or promoting disruption of elections or civic processes.
10. Do not use the Services to provide professional advice
You shall not use the Services to provide professional advice without proper qualification. This includes, for example:
10.1. Offering investment advice, financial planning, insurance or any form of financial guidance;
10.2. Providing legal counsel, interpretations of the law, or recommendations on legal actions;
10.3. Offering medical diagnoses, treatment suggestions, or any form of health-related guidance.
11. Do not generate pornographic content or engage in non-consensual intimate imagery
You shall not use the Services to generate content depicting or soliciting sexual intercourse or sexual activities; generating content related to sexual fetishes or fantasies; or promoting or depicting incest or bestiality. You shall also not generate intimate images of any person without the explicit consent of all individuals involved.
12. Disclose that content has been artificially generated or manipulated
You shall disclose when image, audio or video content has been artificially generated or manipulated and constitutes deep fake, when required by applicable law.
13. Do not detach any machine-readable format from Output
You shall not detach or remove any machine-readable format attached to synthetic audio, image, video or text content to ensure it remains detectable as artificially generated or manipulated.
14. Respect our safeguards
You shall not circumvent safeguards or safety mitigations in our Services unless supported by us. This includes but is not limited to coordinating malicious activities across multiple accounts; using automation to create accounts or engage in spam behavior; or unauthorized use of prompts and completions to train AI models.
Our enforcement
Violations of this Usage Policy may result in temporary suspension or permanent termination of your access in accordance with our Terms, and, where appropriate, reporting to relevant authorities.
Report violations
If you encounter any content or activity that violates this Usage Policy, please report it immediately at contact@monica.im. We take all reports seriously and will investigate promptly.
Updates
We reserve the right to update this Usage Policy from time to time on our website. We therefore invite you to consult our Usage Policy frequently to stay informed of any changes.
