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Knowledge

What is a Knowledge?​

A knowledge base refers to a collection of information that you can upload yourself. This information is used to customize and enhance the Bot's ability to answer questions. The knowledge base feature of Monica Bot provides users with a powerful data management and query tool, allowing the upload of various forms of external data. After being processed by Monica, this data can help Monica Bot answer questions more accurately.

Feature Overview​

Monica Bot offers an efficient way to store and manage external data, enabling the Bot to interact with specific data. When data is uploaded to the Monica Bot knowledge base, the system automatically divides the document content into multiple segments for storage. These segments are then retrieved through vector search technology to find the content that most closely matches the user's question.

For example:

  • Suppose you have a large amount of medical research data. After importing this data into the Monica Bot knowledge base, your Bot can serve as a medical consultation expert, providing users with advice based on the latest research findings.

Using Scenarios​

Monica Bot supports uploading text content and document content to adapt to different scenario needs. For example:

  • Customer Service Scenario: By adding frequently asked questions and their answers to the knowledge base, the Bot can accurately and quickly answer common questions for users.
  • Vertical Application Scenario: For example, create a thesis knowledge base containing multiple documents. When users want to inquire about specific content within these papers, the Bot can quickly locate and provide accurate information.

Usage Restrictions​

The table below lists the usage restrictions for using the knowledge base.

  • Customer Service Scenario: By adding frequently asked questions and their answers to the knowledge base, the Bot can accurately and quickly answer common questions for users.
  • Vertical Application Scenario: For example, create a thesis knowledge base containing multiple documents. When users want to inquire about specific content within these papers, the Bot can quickly locate and provide accurate information.
Resources限制说明
Supported Knowledge Base TypesPDF, DOCX, TXT, Markdown
Knowledge Base CapacityA single knowledge base can have up to 20 files added
Upload File SizeThe maximum size for a single uploaded file is 50MB
Number of TokensA single file can support up to 1000K Tokens

Create and Use a Knowledge Base​

Create a Knowledge Base and Upload Files​

You can upload content in formats such as PDF, DOCX, TXT, and Markdown to the knowledge base. Refer to the following steps:

  1. Log in to Monica and go to Monica Bot Plaza.
  2. Click "+ Create Bot" to enter the Bot creation page.
  3. In the "Capabilities" section in the middle of the creation page, click on "GPT-3.5" in the top right corner to switch the model to "GPT-4" (the knowledge base is only applicable to GPT-4).
  4. In the "Knowledge Base" section, click "+ Add Knowledge" to enter the knowledge base page, and then click to create a knowledge base.
  5. In the pop-up page, configure the knowledge base name, description, and click confirm.
  6. Return to the "Add Knowledge Base" interface, click the "Edit" button on the right side of an individual knowledge base, and upload your data.
  7. After a successful upload, return to the "Add Knowledge Base" interface, click the "Add" button on the right side of an individual knowledge base to configure that data into your Bot. myknowledge